Prices

All prices shown in the pertinent column of the website are to be intended as prices including VAT. Prices may be subjected to change at any time without notice.

 

Responsibility

Backcountry.it is not liable for any damage or for direct or indirect loss arising from the sale of goods and services offered in the catalog published in Backcountry.it site, including delayed and/or non- delivery of the product or for correspondence of the goods to the specifications published on the site, nor for other circumstances not directly attributable to Backcountry.it.

 

Technical Information

The technical information included in Backcountry.it site, is derived from the information published by the manufacturers of the goods in our catalog. Backcountry.it therefore reserves the right to change/adapt the technical and dimensional information of the products in the catalog based on what will be announced by the producers, also without notice.

 

Product availability

As in the products catalog on the site Backcountry.it there is the possibility of placing orders online, and the availability of the products is consequently changed in real time, Backcountry.it does not guarantee the certainty of allocation of the goods ordered. Therefore, our website is not in any way responsible for the temporary unavailability of one or more products.

 

Risk and Property

Upon delivery of the goods, the Customer must verify the integrity of the packages and their correspondence with the quantity and quality as specified in the accompanying document (Invoice). In case of discrepancies, they should be reported on the same accompanying document and confirmed within seven days via registered mail with return receipt to:

Backcountry.it

of Pietro Lamiani

Via Amedeo d'Aosta 6

20129 Milan, Italy

 

When the package is intact, the goods must be checked within ten days of receipt. Any hidden defects must be reported in writing via registered mail with return receipt. Any signaling beyond these terms will not be considered. For each statement, the Customer assumes full responsibility for what he declares.

 

It is prohibited to include false, altered and/or invented data in any registration form (personal data, addresses, phone numbers, mailboxes, etc...). Backcountry.it reserves the right to legally prosecute any violation or abuse, for its concern and for the concern of users and institutions.

Backcountry.it is not responsible in any way of fraudulent or illegal use of its website and its services and for any type of payment from third parties.

 

Payments and shipments

1. The conditions applicable to each individual order will be those displayed on the site at the time of the order. Any new terms will be effective upon publication on the website and will apply only to sales made thereafter.

2. All items, the prices and their restrictions on the site constitute an offer to the public.

3. The order placed by the Customer will be binding for our site only if the entire order process is completed properly and regularly without highlighting of error or incorrect procedure messages by the site, up to sending of the correct order.

4. The Customer will receive an order confirmation with details of the products purchased.

5. The cost of the delivery is not included in the product price. Delivery times vary from 2 to 5 working days from payment of the order for Italy, plus 1 or 2 days more for islands and Calabria.

6. Backcountry.it reserves, at its sole discretion, the right not to proceed with the shipment of the goods, even after accepting of the order, to those Customers who are outside trust, or insolvent, or in contentious.

 

Right of withdrawal

1. Under Article 64 et seq of the Legislative Decree No. 206/2005, if the Customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or does not indicate a reference to a VAT in the purchase order form to Backcountry.it) he has the right to terminate the purchase contract for any reason without penalty except for the conditions indicated at following point 3.

2. To exercise this right the withdrawal must be communicated by registered mail with return receipt to our company

Backcountry.it

of Pietro Lamiani

Via Amedeo d'Aosta 6

20129 Milan, Italy

within 10 working days upon receipt of the goods. Communication can be anticipated, within the same time, by sending an e-mail at info@backcountry.it a fax to 02-2043031 or a telegram, provided it is confirmed by registered mail with return receipt within 48 hours. Such notice shall specify the order number, the will to cancel the purchase and the product or products for which it is intended to exercise the withdrawal right and have a copy of the invoice attached. The Customer must then return the product at its own expense as follows: he should return the product to the following address

Backcountry.it

of Pietro Lamiani

Via Amedeo d'Aosta 6

20129 Milan, Italy

If the withdrawal has been exercised in accordance with the procedures described Backcountry.it will refund the sum paid for the purchase by bank transfer as soon as possible and within 30 days from the date Backcountry.it became aware of the exertion of the right of withdrawal by the Customer.

3. The right of withdrawal is subject to the following mandatory conditions:

- the law applies to a product purchased in its entirety, it is not possible to exercise the right of withdrawal only on a part of the product (eg accessories, components, etc...);

- the purchased goods must be undamaged and returned in their original packaging, complete in all its parts (including inner packaging and any documentation and ancillary equipment: manuals, etc...); to limit damage to the original package, we recommend, when possible, to include it into a second box;

- the goods subjected to the exertion of the right of withdrawal must be returned in a normal condition, as they were conserved with the use of reasonable diligence: used products that report signs of damage or dirt that can not consequently be considered undamaged anymore will not be accepted;

- shipping costs for the return of the goods are dependent on the Customer;

- shipment is under the full responsibility of the Customer until the certificate of reception in our warehouse;

- if goods are damaged during transport, Backountry.it will inform the Customer (within 5 working days upon reception of the goods in its warehouse) to enable him to file a timely complaint against the carrier of his choice and to obtain reimbursement of the value of the goods (if insured); in this case the product will be made available to the Customer for its return while canceling the request for withdrawal;

Backcountry.it does not respond in any way for damage or theft / loss of goods returned by uninsured shipments;

4. Backcountry.it will reimburse the Customer the full amount already paid as quickly as possible and within 30 days of receipt of the notice of withdrawal, after the receipt of the goods covered by the withdrawal, by Bank Transfer. It will be the Customer’s care to promptly provide the bank on which the reimbursement will be paid (IBAN code of the holder of the invoice).

5. The right of withdrawal decades in full for lack of the essential integrity of the goods (packaging and/or its content) where Backcountry.it finds:

- the absence of the outer and/or the original inner packaging;

- the lack of integral elements of the product (accessories, components, manuals, parts, ...) or defects to the product itself;

- damage to the product for reasons other than transport;

- a state of dirt due to usage of the product, which has compromised its integrity.

 

The costs and risks of transport for the return shall be entirely charged to the Customer. The return of products that are damaged, deteriorated or without accessories and original equipment will not be accepted by Backcountry.it and those products will be returned to the sender with the additional transport costs.

In the case of decay of the right of withdrawal, Backcountry.it will return to sender the purchased goods, charging him of shipping costs.

 

Warranties

1. All products sold by Backcountry.it are covered by manufacturer's standard warranty and 24-month warranty for defects, under Legislative Decree No. 24/02. To benefit from the warranty, the Customer has to keep the bill that he receives together with the purchased goods.

2. The guarantee of 24 months under the Legislative Decree No. 24/02 applies to products that present a lack of conformity, provided they are used correctly, respecting their intended use and as provided in the attached technical documentation. That warranty is reserved only to the private consumer (a person who buys goods for purposes not related to his professional activity, or making a purchase without indicating a reference to a VAT in the order form) in accordance with the Legislative Decree. No. 24/92. In case of lack of conformity Backcountry.it provides the restoration of conformity by repair/replacement or reduction of price without costs to the Customer, until the termination of the contract. Should not be there a lack of conformity under Legislative Decree No. 24/02, the Customer will be charged the costs of verification and recovery, and transportation costs if supported by Backcountry.it.

3. If for any reason Backcountry.it was unable to replace a warranted product (repaired or replaced), with the consent of the Customer Backcountry.it may proceed to the replacement of the product with a new one (if still in the price list) or with another of equal value and characteristics or, finally, to the issue of a voucher for the same amount to be spent on another product, valid for 6 months from the time of issue.

4. No damage can be required to Backcountry.it for any delays in repair or replacement of products under warranty.

5. When the application of the warranty provides for reimbursement of the product, the product must be returned by the Customer in its original packaging, complete in all its parts (including packaging and any documentation and ancillary equipment: manual, parts, etc...); to limit damage to the original packaging it is recommended, when possible, to insert it into a second box.

 

Complaints

Any complaint will have to be addressed to

Backcountry.it

of Pietro Lamiani

Via Amedeo d'Aosta 6

20129 Milan, Italy

 

Rules and Jurisdiction

For buyers who hold VAT and purchase with invoice the regulation is governed by the Civil Code.

For what is not highlighted in the pages of the site www.backcountry.it on regulatory laws, the laws and rules in force are recalled. Backcountry.it is always at your full disposal for any information and/or clarification. The data and specifications listed in product data sheets are taken from those published by manufacturers. Backcountry.it is not responsible for errors and changes. The features and pictures may change without notice. All brands and names listed on the site www.backcountry.it belong to their respective owners.

It is not allowed any reproduction in whole or partial of the material on this site. Violators will be reported to competent authorities.